Frequently Asked Questions
Everything you need to know about your Jeffrey Campbell order.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days to arrive.
What is your return policy?
We accept returns on unworn, domestic orders within 30 days of the delivery date. Items must be returned in their original packaging to be eligible for a refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How do I know what size to order?
Most of our styles run true to size, but specific fit notes are provided on each product page. If you are between sizes, we generally recommend sizing up.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Afterpay for interest-free installments.